Terms of service

Terms of Service

Overview

Welcome to Deluxe Scents. The terms “we”, “us” and “our” refer to Deluxe Scents Ltd. We operate this website and store—including all related content, features, tools, products and services—to provide you with a curated shopping experience (the “Services”). Deluxe Scents is powered by Shopify, which enables us to provide these Services.

These Terms of Service (“Terms”) govern your access to and use of our website and Services. Please read them carefully, as they contain important information about your rights and obligations.

By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Access and Account

You confirm that you are at least the age of majority in your place of residence, or you have permission to allow a minor dependent to use the Services under your supervision.

When creating an account or placing an order, you agree that all information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Our Products

We make every effort to display accurate product information, but colours and finishes may vary depending on device displays. We do not guarantee that products will exactly match the images shown online. Product descriptions, prices, and availability may change without notice.

3. Orders

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Deluxe Scents. We may cancel or refuse any order at our discretion. Orders are accepted once payment has been processed and you receive confirmation.

Please review orders carefully before checkout, as we may be unable to modify or cancel them once processing begins. Purchases are subject to our Refund Policy. You agree that orders are for personal use only and not for resale.

4. Prices and Billing

Prices and promotions may change at any time without notice. The price confirmed at checkout applies to your order. Unless otherwise stated, prices exclude taxes, shipping, customs, and import duties.

You agree to provide accurate billing and payment details and to promptly update your information when necessary. By submitting payment, you confirm you are authorised to use the payment method and agree to pay all associated charges.

5. Shipping and Delivery

Delivery times are estimates only and not guaranteed. Deluxe Scents is not responsible for carrier delays, customs processing, or circumstances beyond our control. Once an order is handed to the carrier, title and risk of loss transfer to you.

6. Intellectual Property

All trademarks, text, images, graphics, and layouts on this website are the property of Deluxe Scents Ltd or our licensors and are protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without prior written consent.

7. Optional Tools

We may provide access to third-party tools offered “as is” and “as available,” without warranties of any kind. Use of such tools is at your own risk, and you should review the relevant third-party terms before using them.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for examining or endorsing external content or services. Accessing these sites is at your own risk and subject to their own terms and privacy policies.

9. Relationship with Shopify

Deluxe Scents is powered by Shopify, which provides our e-commerce platform. However, all purchases are made directly with Deluxe Scents. Shopify is not responsible for your orders or related issues. You release Shopify from any claims arising from your transactions with us.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy and Shopify’s privacy policy. By using our website, you consent to the collection and processing of your data in accordance with those policies.

11. Feedback

If you submit ideas, reviews, or feedback, you grant Deluxe Scents a royalty-free, perpetual licence to use that content for any purpose, including promotion or improvement of our Services. You warrant that your feedback does not violate any third-party rights or contain unlawful content.

12. Errors and Omissions

Occasionally, our website may contain typographical errors or inaccuracies. We reserve the right to correct or update any information, or cancel affected orders, without prior notice.

13. Prohibited Uses

You may use our Services only for lawful purposes. You may not:

Engage in fraudulent, unlawful, or malicious activity;
Infringe intellectual property rights;
Transmit viruses, spam, or malicious code;
Harass, defame, or threaten others;
Attempt to hack, disrupt, or bypass our systems.

We reserve the right to suspend or terminate access for violations of these Terms.

14. Termination

We may suspend or terminate your access to our Services at any time without notice if you breach these Terms. Provisions such as Intellectual Property, Indemnification, and Limitation of Liability will continue to apply after termination.

15. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the website will operate uninterrupted or error-free.

16. Limitation of Liability

To the maximum extent permitted by law, Deluxe Scents and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, including lost profits or data.

17. Indemnification

You agree to indemnify and hold harmless Deluxe Scents, Shopify, and their affiliates from any claims, losses, or damages arising from your breach of these Terms or misuse of the Services.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our posted policies, constitute the entire agreement between you and Deluxe Scents and supersede any prior agreements or communications.

20. Assignment

You may not assign or transfer these Terms without our written consent. Deluxe Scents may assign its rights and obligations without notice.

21. Governing Law

These Terms and related transactions are governed by the laws of the United Kingdom, under the jurisdiction where Deluxe Scents Ltd is headquartered.

22. Headings

Headings are for convenience only and do not affect the interpretation of these Terms.

23. Changes to Terms

We may update these Terms periodically. Updates take effect upon posting to this page. Continued use of our Services constitutes acceptance of the revised Terms.

24. Contact Information

Questions about these Terms of Service may be directed to:

Email: deluxescentsltd@gmail.com

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